Advice and Support
We offer comprehensive advice, information and support services for all our patients, carers and visitors.
What support and advice would you like?
- Patient Advice and Liaison Service (PALS)
- Spiritual support
- Bereavement services
- Interpreting
- Patient transport services
- Support for patients with disabilities
- Safeguarding
- Information about your health record
- Adult social care ( Lewisham Council)
- Advice on medication
Compliments, concerns and complaints
If you have a question about your or a friend or relative's care or you would like to compliment a member of staff or make a complaint, please get in touch with our PALS department.
University Hospital Lewisham and Lewisham Community Services:
Phone: 020 8333 3355
Email: lg.palsandcomplaints@nhs.net
Queen Elizabeth Hospital:
Phone: 020 8836 4592
Email: lg.palsandcomplaints@nhs.net
Please note that we are currently not offering a walk-in service at either hospital.
Do you have questions about medication?
Whatever you want to know, our Medicines Information Service can help.
Clinicians, patients and cares are welcome to call our helpline on 020 8836 4900
Open Monday to Friday, 9am to 5pm.